When a Suspicious Article is Located, which detail should cabin crew report to the Service Manager?

• A. Exact smell
• B. Size
• C. Description
• D. Colour

Answer: (C)

When a Suspicious Article is Located, the most useful detail to report is a description of the item. A description combines observable characteristics such as size, shape, color, packaging, markings, labels, and any distinctive features. This gives the Service Manager a clear, actionable picture to quickly assess potential risk and determine the appropriate response, whether that’s containment, further inspection, or notifying authorities.

Smell is subjective and can vary between people, so it’s not as reliable for identification. Size or color alone don’t provide enough information to recognize or distinguish the item, especially under cabin lighting or in a hurry. A thorough description is the most effective single detail to communicate.